Gary Hamel

World-Renowned Author, Speaker & Business Thought Leader

Director of Management Innovation eXchange

Gary Hamel shows business leaders how to challenge the norms and create corporate-wide, game-breaking strategies for continuous innovation that will drive business growth.

English

The Wall Street Journal recently ranked Gary Hamel as the world’s most influential business thinker, and Fortune magazine has called him “the world’s leading expert on business strategy.”

Hamel’s landmark books, which have been translated into more than 20 languages, include Competing for the Future, Leading the Revolution, and The Future of Management (selected by Amazon.com as the best business book of the year). His latest book, What Matters Now, was published in 2012.

Over the past twenty years, Hamel has authored 17 articles for the Harvard Business Review and is the most reprinted author in the Review’s history. He has also written for the Wall Street Journal, Fortune,The Financial Times, and many other leading publications around the world. He writes an occasional blog for the Wall Street Journal.

Since 1983, Hamel has been on the faculty of the London Business School, where he is currently Visiting Professor of Strategic and International Management.

As a consultant and management educator, Gary Hamel has worked for companies as diverse as General Electric, Time Warner, Nestle, Shell, Best Buy, Procter & Gamble, 3M, IBM, and Microsoft. His pioneering concepts such as “strategic intent,” “core competence,” “industry revolution,” and “management innovation” have changed the practice of management in companies around the world.

Hamel speaks frequently at the world’s most prestigious management conferences, and is a regular contributor to CNBC, CNN, and other major media outlets. He has also advised government leaders on matters of innovation policy, entrepreneurship and industrial competitiveness.

Currently, Gary Hamel is leading a pioneering effort to reinvent management by harnessing the power of open innovation. The Management Innovation Exchange (MIX) is an online community where the world’s most progressive business leaders share their ideas on how to build organizations that are fit for the future and fit for human beings. The MIX is supported by a network of strategic partners, which includes McKinsey & Company, the Harvard Business Review, and others.

Gary Hamel is a Fellow of the World Economic Forum and the Strategic Management Society. He lives in Northern California.

Making Innovation a Core Competence

Innovation is the only insurance against irrelevance, the only antidote to margin-crushing competition and the only guarantee of enduring customer loyalty. Despite this, there’s not one company in a hundred that has made innovation the work of everyone, every day. Innovation is still “bolted on” rather than “baked in.” As a result, vast quantities of human imagination are squandered every day. It doesn’t have to be this way. In my research and consulting, I’ve demonstrated that it’s possible to make innovation both instinctive and intrinsic. Doing so requires a systematic effort to embed pro-innovation values in every management process and practice. Over the past decade, organizations around the world re-engineered their operating models for the sake of efficiency. Problem is, efficiency is now a commodity. Looking forward, the winners will be the companies that retooled their management model for the sake of innovation.

“It really is possible to make innovation both instinctive and intrinsic.”

Building an “Evolutionary Advantage”

In our highly dynamic world, it’s not enough for an organization to possess a competitive advantage at a point in time; it needs an evolutionary advantage over time—a capacity to change as fast as change itself; to change before a crisis breaks. All too often, deep change is belated and convulsive, rather than proactive and energizing. That’s why most change programs are more about catching-up than leading. A truly adaptable company never takes refuge in denial, always plays offense and captures more than its share of tomorrow’s opportunities. It is relentlessly optimistic, entrepreneurial, and future-focused. It encourages contrarian thinking and rapid experimentation. It has fluid boundaries and small, nimble teams. It celebrates initiative, speed and daring. If this doesn’t describe your organization, there’s work to be done. Yes, it takes ingenuity and perseverance to future-proof an organization, but it can be done.

“It takes ingenuity and perseverance to future-proof an organization, but it can be done.”

Creating Organizations that are Fit for the Future and Fit for Human Beings

A recent Gallup survey found that only 13% of employees around the world are emotionally engaged in their work. This suggests that most organizations squander more human capability than they actually use. In the creative economy this is competitively untenable. The solution: a complete rethink of our legacy management practices. Instead of asking, “How do we get employees to better serve the organization’s goals?,” leaders need to ask, “How do we create a work environment that inspires everyone to give the very best of themselves?” The human capabilities that matter most—initiative, imagination and passion—are gifts; they cannot be commanded. That’s why the control-oriented, hierarchical management practices that predominate in most organizations must give way to a new management model that emphasizes freedom, community and purpose. For human beings to thrive at work, bureaucracy must die. Though many may doubt it, I’ve demonstrated in my research and consulting that it’s possible to create a bureaucracy-free organization without sacrificing discipline, focus and accountability.

“The human capabilities that matter most in the creative economy are gifts; they cannot be commanded.”

Inventing “Management 2.0”

Management—the tools and methods we use to mobilize and organize resources to productive ends—is one of humankind’s most important social technologies. It is nothing less than “the technology of human accomplishment.” Problem is, there’s been very little fundamental management innovation in more than a hundred years. Most organizations hew closely to a management model that would have been familiar to Henry Ford—one in which strategy gets set at the top, big leaders appoint little leaders, power is a function of position, tasks are assigned, and human beings are viewed as “resources.” This model, which served us well for more than a century, is now a competitive liability. Management 1.0 was built around the principles of standardization, specialization, conformance, predictability, and the use of intrinsic rewards. Tomorrow’s most successful organizations will be built atop web-centric principles such as transparency, disaggregation, meritocracy, activism and experimentation. To make the jump to “Management 2.0,” organizations will need to “hack” their tradition-encrusted management practices. This requires an open, collaborative process where everyone has the chance to help shape the processes that drive organizational success. In the years to come, the most successful organizations will be those that move faster than their competitors to embrace the new principles and practices of Management 2.0.

“Management 1.0 is now a competitive liability.”

Becoming a Champion of Change

As Ralph Waldo Emerson once said, “there are always two parties—the party of the fast and the party of the future.” Through my teaching and coaching, I help leaders at all levels become champions of change. I show them how to systematically challenge their deeply-embedded beliefs, how to encourage dissent, learn from the vanguard, and upscale their own aspirations. I believe the capacity for leadership exists within every human being, and that traditional, top-down leadership models are unsustainable in a world of relentless change and eroding trust. Leadership isn’t about “where you sit,” but “who you are.” influence doesn’t come from a title, but from competence, empathy and authenticity. Over the past few decades, human beings have become ever more authority-phobic, and ever less inclined to view positional power as legitimate. At the same time, the problems facing our planet have multiplied in scope and complexity. The result is a leadership gap in institutions both public and private. To close this gap, we will need to dramatically rethink the goals and mechanics of leadership development. We must accept that in our hyper-social world, authority trickles up, not down, and permission to lead comes from below, not above. Just as we need post-bureaucratic organizations, we need post-bureaucratic leaders. We need to be passionate about helping individuals to grow their “leadership capital” wherever they may sit in the organization.

“Just as we need post-bureaucratic organizations, we need post-bureaucratic leaders.”

What Matters Now: How to Win in a World of Relentless Change, Ferocious Competition, and Unstoppable Innovation

This is not a book about one thing. It's not a 250-page dissertation on leadership, teams or motivation. Instead, it's an agenda for building organizations that can flourish in a world of diminished hopes, relentless change and ferocious competition.
This is not a book about doing better. It's not a manual for people who want to tinker at the margins. Instead, it's an impassioned plea to reinvent management as we know it--to rethink the fundamental assumptions we have about capitalism, organizational life, and the meaning of work.

Leaders today confront a world where the unprecedented is the norm. Wherever one looks, one sees the exceptional and the extraordinary: Business newspapers decrying the state of capitalism. Once-innovative companies struggling to save off senescence. Next gen employees shunning blue chips for social start-ups. Corporate miscreants getting pilloried in the blogosphere. Entry barriers tumbling in what were once oligopolistic strongholds. Hundred year-old business models being rendered irrelevant overnight. Newbie organizations crowdsourcing their most creative work. National governments lurching towards bankruptcy. Investors angrily confronting greedy CEOs and complacent boards. Newly omnipotent customers eagerly wielding their power. Social media dramatically transforming the way human beings connect, learn and collaborate.

Obviously, there are lots of things that matter now. But in a world of fractured certainties and battered trust, some things matter more than others. While the challenges facing organizations are limitless; leadership bandwidth isn't. That's why you have to be clear about what really matters now. What are the fundamental, make-or-break issues that will determine whether your organization thrives or dives in the years ahead? Hamel identifies five issues are that are paramount: values, innovation, adaptability, passion and ideology. In doing so he presents an essential agenda for leaders everywhere who are eager to... move from defense to offense reverse the tide of commoditization defeat bureaucracy astonish their customers foster extraordinary contribution capture the moral high ground outrun change build a company that's truly fit for the future

Concise and to the point, the book will inspire you to rethink your business, your company and how you lead.

What Matters Now: How to Win in a World of Relentless Change, Ferocious Competition, and Unstoppable Innovation

Leading the Revolution

One of the world's preeminent business thinkers and co-author of the bestseller, Competing for the Future, Gary Hamel helped set the management agenda for the 1990s. He now brings us into the twenty-first century with Leading the Revolution, which spent time on The New York Times, The Wall Street Journal, USA Today, and Business Week bestseller lists, among others. In his new book, Gary Hamel lays out an innovative action plan for any company or individual intent on becoming-and staying-an industry revolutionary, for years to come. By drawing on the success of "gray haired revolutionaries" like Charles Schwab, Virgin, and GE Capital-companies who are always thinking ahead of the game and growing in new directions-and profiling individuals such as Ken Kutaragi, one of the pioneers of Sony Playstation, Hamel explains how companies can continue to grow, innovate, and achieve success, even in a chaotic world market. With insight culled from years of experience, Hamel:

Explores where revolutionary new business concepts come from
Identifies the key design criteria for building companies that are activist-friendly and revolution-ready
Shows how to avoid becoming "one-vision wonders"
Demonstrates how to harness the imagination of every employee
Explains how to develop new financial measures that focus on creating new wealth

Packed with practical advice, Leading the Revolution is an accessible read, perfect for both businesses and individuals that don't want to get caught in the slow lane in the race for success in the twenty-first century.shunning blue chips for social start-ups. Corporate miscreants getting pilloried in the blogosphere. Entry barriers tumbling in what were once oligopolistic strongholds. Hundred year-old business models being rendered irrelevant overnight. Newbie organizations crowdsourcing their most creative work. National governments lurching towards bankruptcy. Investors angrily confronting greedy CEOs and complacent boards. Newly omnipotent customers eagerly wielding their power. Social media dramatically transforming the way human beings connect, learn and collaborate.

Obviously, there are lots of things that matter now. But in a world of fractured certainties and battered trust, some things matter more than others. While the challenges facing organizations are limitless; leadership bandwidth isn't. That's why you have to be clear about what really matters now. What are the fundamental, make-or-break issues that will determine whether your organization thrives or dives in the years ahead? Hamel identifies five issues are that are paramount: values, innovation, adaptability, passion and ideology. In doing so he presents an essential agenda for leaders everywhere who are eager to... move from defense to offense reverse the tide of commoditization defeat bureaucracy astonish their customers foster extraordinary contribution capture the moral high ground outrun change build a company that's truly fit for the future

Concise and to the point, the book will inspire you to rethink your business, your company and how you lead.

Leading the Revolution

EL FUTURO DEL MANAGEMENT

No obstante, la mayoría de las empresas carecen de un proceso disciplinado para llevar a cabo una innovación radical en el management. En su libro más provocador hasta la fecha, Hamel carga contra las creencias heredadas que impiden a las empresas del siglo XXI superar los nuevos retos. Con un análisis incisivo y ejemplos muy ilustrativos, Hamel explica cómo convertir cualquier compañía en una maquinaria innovadora. Prepárese para romper con el pasado. Las empresas que conquistarán el mañana serán aquéllas que empiecen a inventar el futuro del management hoy.

EL FUTURO DEL MANAGEMENT