Bill McDermott is one of the technology industry’s most admired and accomplished leaders. In November 2019 he joined ServiceNow as President, Chief Executive Officer and Member of the Board of Directors. The fastest growing enterprise cloud company at scale, ServiceNow’s purpose is to make the world of work, work better for people.
Prior to ServiceNow, McDermott served as Chief Executive Officer of SAP, the largest maker of business software with more than 100,000 employees and 425,000 customers worldwide. During his tenure, SAP’s market value soared from $39B to more than $160B as all key metrics tripled or quadrupled. SAP employees routinely rated McDermott in the high 90s on employment websites, making him one of the most popular business leaders in the world.
In 2014 he authored «Winners Dream: A Journey from Corner Store to Corner Office». The best-selling memoir chronicled McDermott’s roots as a small business owner and his remarkable rise up the corporate chain of command at iconic brands like Xerox, Gartner, Siebel Systems and SAP.
He has received countless awards for his business and civic leadership, including the Silicon Valley Leadership Group’s Lifetime Achievement Award and the Children’s Aid Society of New York’s Promise Award. A recreational basketball player, McDermott is the grandson of Naismith Memorial Basketball Hall of Fame inductee Bobby McDermott.
Bill McDermott holds an MBA in business management from the J.L. Kellogg Graduate School of Management at Northwestern University and he completed the Executive Development Program at the Wharton School of the University of Pennsylvania.
We’re living in times where empathy at mass scale has never been more important. I’ve encouraged our @ServiceNow te… https://t.co/kp0kWxF3cv
Happy for my friend @ArvindKrishna and all of @IBM for the launch of @kyndryl. We’re looking forward to building a fantastic partnership!
Honored that @ServiceNow was named a @FortuneMagazine’s 100 Best Companies to Work For alongside other game-changin… https://t.co/xSUHCA3xuE
Many thanks for the kind words and the opportunity to join you at #Oktane21 – it was an honor! https://t.co/6zFqXw5wke
Excited to partner with you and the @Qualtrics team! Can’t wait to redefine the experience economy together. https://t.co/MsbWRemMga
My great friend @JohnTChambers @JC2Ventures and I both believe in dreaming big, especially during challenging times… https://t.co/bJ4tXPXulV
The past year taught us how important it is to have a deep appreciation for each other. Your team will amaze you wi… https://t.co/QPi6tufz1v
Thanks for having me, @Pure_Giancarlo! Always a pleasure to talk about the importance of putting customers at the c… https://t.co/WmKLc4oqSo
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It was a great to have Bill be a part of our program. The initial feedback from the participants have been overwhelmingly positive. The fact that Bill came there and shared his story and experiences was especially appreciated.