Shaun Smith has been a catalyst in expanding management focus from the tactical issues of customer service to the wider issues of customer experience. Shaun now runs his own customer experience consultancy, Smith+Co,…
Shel Israel helps businesses tell their stories in engaging ways. He does it as an author, a freelance journalist, and occasional company advisor. Shel Israel writes and consults on social media issues. He…
An Iranian lawyer and human rights activist, Shirin Ebadi was awarded the Nobel Peace Prize in 2003 for her significant and pioneering efforts for democracy and human rights, especially the rights of women…
Shoshana Zuboff joined the Harvard Business School faculty in 1981. One of the first tenured women at the school, she was the Charles Edward Wilson Professor of Business Administration. In 2014 and 2015…
Shurooq Amin is a Kuwaiti mixed-media interdisciplinary artist and an Anglophone poet whose purpose is to instigate change in society. Based in Kuwait but a citizen of the world Shurooq Amin is an activist,…
Silvia Garcia occupies a truly unique space at the intersection of success, happiness, neuroscience, and psychology. Sourcing from her experience as Global Director of the Happiness Institute of Coca-Cola, she brings to you real-life examples on…
Silvia Leal is an international expert in future trends and technology. She is positioned as one of the world's leading experts on digital transformation, leadership, culture, the future of employment and artificial intelligence,…
Described as “a visionary thinker with a rare intellect,” Simon Sinek teaches leaders and organizations how to inspire people. With a bold goal to help build a world in which the vast majority…
Emotional commitment from managers is the holy grail for explosive results, proclaims author, corporate strategist and business speaker Stan Slap. From Microsoft and HP, to Banana Republic and Four Seasons, Stan Slap has become the consultant of choice…
Stéphane Garelli is a Professor at both the International Institute for Management Development (IMD), one of the world’s leading business schools, and at the University of Lausanne. Director of The World Competitiveness Yearbook,…