Doug Lipp is a distinguished consultant, business keynote speaker, eight-time business author and world authority on building esteemed organizational cultures. He helps companies see how values and culture form the essence of their business and provides clear insights on how they can build an even stronger brand. The foundation is values-based leadership, teamwork, and innovation.
During this time,Tokyo Disneyland (TDL) was in its initial stages of meet development. It was vital that the “Disney Way” be implemented in its first theme park overseas. Doug Lipp was selected to help train visiting Japanese executives in this philosophy before TDL opened. His success and acute sensitivity to intercultural management issues earned Doug a position on the team of American executives assigned to build and open TDL.
For two years, Doug Lipp helped manage both the construction and operations phases of TDL, including hiring and training more than 4,000 Japanese employees. Doug later penned the first of eight books titled «The Success of Tokyo Disneyland». This highly acclaimed book is one of the first to address the effects of culture on business.
After completion of TDL in 1983, Doug returned to Disney’s headquarters to lead corporate training initiatives. At the time, Disney was undergoing tumultuous change. Not only was the company preparing to release its first-ever PG-rated movie, but it was also experiencing a change in leadership, away from a family-led business.
When Doug Lipp is hired to speak about “Disney,” “customer service,” and “change,” he brings an intimate perspective from a time of historical significance at Disney.
Today, Doug Lipp can be found inspiring audiences around the globe as a leadership speaker with his game-changing questions, animated stories, actionable content and engaging stage presence. And like Walt Disney, Doug believes that “laughter is no enemy to learning” infusing his singular style of fun and humor into every presentation.