Delivering Happiness combines the power and focus of a company mission and the grass-roots momentum of community movement to advance a culture of happiness in the world.
Jenn Lim is the CEO and CHO [Chief Happiness Officer] of Delivering Happiness [DH], a company she and Tony Hsieh [prior CEO of Zappos] cofounded to show how you can prioritize purpose, people, and profits to make an impact on the world.
In 2010, Jenn led the launch and management of Tony’s first book [Delivering Happiness] which sold over 1 million copies, was translated into 23 languages, and hit #1 on The New York Times and The Wall Street Journal. It was also voted one of the best business books by NPR, Amazon, and Inc. Magazine.
With the book’s success, DH evolved into the world’s first coach|sulting® company to help businesses, governments, and health care systems actualize their own sustainable organizations with people and purpose for a positive ROI.
Since then, DH has inspired and helped over 400 organizations around the world create systemic change to ready them for growth, adaptability, and resiliency.
Jenn Lim was previously a consultant with Zappos from 2003-2011, during the years it grew from a startup into a billion-dollar business. At Zappos, she created the world’s first series of Culture Books, an embodiment of how companies can use culture for sustainable success.
Over her 20+ years of experience with DH and Zappos, she’s developed scientific frameworks for workplace happiness and modern org design, showing how — no matter what title or role — we can live more meaningful lives through the work we do every day.
Jenn also sits on the Global Happiness Council of Work and Wellbeing.
Jenn Lim’s new book called “Beyond Happiness” is due to be released in October, in this book she clearly and concretely shows the way the model works in a hyper-connected fast-paced world, beginning with each individual defining their sense of values and purpose (the ME), and rippling through the organization ecosystem (the WE and the COMMUNITY) in waves of impact.
Between dance parties and meditations, you’ll find Jenn working on her own purpose: for everyone to be their authentic MEs, build our WEs and COMMUNITIES, and impact the world…with humanity.