In Dorie Clark’s article, the focus is on understanding and addressing employee underperformance. Dorie Clark suggests three main categories to explore: personal challenges, interpersonal dynamics, and leadership issues. To address personal challenges, leaders are encouraged to bridge the gap between perceived and actual potential through feedback and discussions about successful moments. Motivation is highlighted as a significant driver, and leaders are advised to identify and address any factors affecting it.
Interpersonal factors, such as team changes or recognition shifts, are recognized as potential contributors to underperformance. Open communication and role adjustments are recommended solutions. The article also emphasizes leadership’s impact; poor management practices can hinder potential. Leaders are urged to cultivate trust, provide effective feedback, and consider varied strategies.